Our offerts to B2C customers

THE FIRST ITALIAN E-COMMERCE FULLY DEDICATED TO SAVING ENERGY

At Saros we help B2C customers on all phases: desgin, buying and after sell customer care.

Preliminary consultancy is managed by constantly updated professionals, able to recommend the best solutions on a case-by-case basis.

In the after-sales phase, our staff assists with any request, assistance and necessary maintenance.

• B2c E-commerce
• Multi-channel pre- and post-sales consultancy
• Design and sizing of systems
• Complete catalogue
• Solutions including installation
• Showroom with retail sales
• Cash on delivery, digital payments and/or financing
• Shipments by express courier, tracking and delivery 24/72h
• Repair laboratory for technical assistance

Professional services offered to B2B customers, distributors, retailers and installers

Thanks to our integrated approach we differentiate ourselves for timeliness and trust which is achieved through the following services offered:

• Online platform for placing B2B orders 7/24h
• Preferential communication channels with the company
• Pre-sales commercial consultancy
• After-sales assistance with online ticket portal
• Personalized commercial management

• Integrated logistics and ready-to-delivery warehouse
• Complete catalogue
• Cash & Carry

• Technical and promotional material also for showrooms
• Knowledge base area for problem resolution
• Targeted and geolocalized ADS marketing campaigns
• Online reseller cards on the website

WE SUPPORT YOU IN PENETRATING THE MARKET WITH MULTIPLE TOOLS AND INITIATIVES FOR MUTUAL SUCCESS.

Skills and services offered to our suppliers

WE DO NOT ONLY MARKET YOUR PRODUCTS BUT WE PROMOTE THEM FOR YOU IN THE ITALIAN MARKET.

We customize services for our suppliers in order to achieve maximum market penetration results.

Thanks to our business unit dedicated to marketing and communication with a specific focus on digital, we are able to offer the following services:

• We insert your product into the online catalog and marketplace
• We create guides and manuals for using the products
• We create dedicated landing pages / websites / e-commerce
• We write dedicated articles on our online blog from an SEO perspective
• We create focus videos on the product
• We supplement your standard warranties
• We promote products on the main social networks
• Advertising campaigns (GoogleAds and FacebookAds)
• We manage Direct Email Marketing to our registered resellers
• We promote products in magazines and trade fairs
• We develop content marketing
• We insert the product into our B2B sales network
• We create guides, catalogs and dedicated advertising material
• We train sales staff to promote the product
• We organize webinars and in-person events
• Integrated logistics and ready-to-delivery warehouse
• After-sales service for technical assistance
• Dedicated knowledge base area for problem resolution
and so much more …